Service & Claims

Customer Service

Welcome To Our Customer Service Center.

We are pleased to provide you with multiple ways to communicate your service needs to us.

Please be aware that coverage cannot be ordered or bound via email, fax, or voice mail. Insurance coverage cannot be bound without a written binder from our office. The below listed service request forms allow our representatives to be fully prepared when they talk with you, saving you time and effort.

In the Customer Insurance Service Center, we'll help you:

File a Claim - when filing claims, our insurance customer service center strives to make it easy, from start to finish. And our customer service representatives are always happy to help.
Change Customer Information - learn how simple it is to change important information like your address, beneficiary or request auto id cards.
Make a Payment - it's fast and easy to make your payment right online.
Contact Customer Service - want to speak with us directly? Contact us here.

Manage My Policy

Policy Forms

Auto Policy Changes

Auto ID Cards
Add a Driver
Remove a Driver
Add a Vehicle
Remove a Vehicle
Replace a Vehicle

Property Policy Changes

Evidence of Insurance
Property Policy Change

General Changes and Information Requests

Certificate of Insurance
Loss Payee Change
Change of Address
Change of Name
Add Delete Loss Payee

Claims

Report A Claim

Insurance Company	Phone Number
Americas	504-528-9555
Assurance America Corporation	888-580-8134
Fidelity National Property & Casualty Insurance Group	800-725-9472
Foremost Insurance Group	800-527-3907
Geovera Insurance Company	800-735-8086
Hallmark Insurance Company	800-486-5616
HomeWise	866-496-1782
Imperial Fire & Casualty	800-960-7777
Lane & Associates, Inc	866-905-4461
LC& I Workers' Compensation	800-274-7925
Lighthouse	888-235-3837
National Automotive Insurance Company	800-738-6248
Occidental Fire & Casualty Company	800-780-8423
Progressive	800-274-4499
Unitrin Specialty	800-456-1919
USAgencies	800-958-8545